DV Talks: Creating an Excellent Customer Experience with RepairSmith
BCG Digital Venturesが支援するRepairSmithの事業紹介動画です。CEOのジョエル・ミルン氏が登壇し、顧客体験の向上や業界の動向、今後の展望について語ります。フリートオーナー向けの自動車修理サービスに関心のある方向けの内容です。
Founded in 2018, #BCGDVBuilt RepairSmith is on a mission to provide convenient auto repair everywhere through delivering repair and scheduled maintenance on-location for fleet owners to maximize vehicle utilization and consolidate costs. Join us as we sit down with RepairSmith's CEO Joel Milne to discuss how the company has been able to create an excellent customer experience amidst an increasingly competitive landscape, key industry trends, and what's next. Learn more about RepairSmith here: https://repairsmith.com/ Find us on social: https://www.linkedin.com/company/bcg-... https://twitter.com/BCGDV https://www.instagram.com/bcgdv/
